Welcome to Bouncy Town's online booking system!
Please measure your space to ensure that the item you are booking will fit. A minimum of 1 extra foot on the sides and a minimum of 4 extra feet (for the air valves) on the back of the unit is required. Some units have the air valves on the side of the bouncer. If you are not sure please contact our office to confirm required space.
Please let us know if the path to the set up area is not flat or does not have direct ground level access, STAIRS MAY BE AN ISSUE. (Please use The Special Instructions Box.) If we do not know beforehand, we are unable to prepare for this and once the installer arrives and finds that the path is problematic, he may be unable to get to the set up location and may need to set up where access is not problematic. If in doubt, please contact the office.
Set up times commence at 9am and the last party time is 5:00pm to 9:00pm.
When booking, please note that the start time is the time the bouncer/equipment will be up and running. Our set-up and take-down time is outside of your rental time. Typically, our installer will arrive 15 minutes prior to your start time and will have the equipment operational for the start time booked.
Please note delivery charges that will be added to total for the following areas:
- some Elbow Valley, DeWinton, Bearspaw & Springbank locations may be subject to a delivery charge
- Town of Okotoks $20.00
- Town of Cochrane $40.00
- Town of Chestermere $20.00
- Town of Airdrie $20.00
- Crossfield ($200 minimum order, plus $40 delivery charge)
- Langdon ($200 minimum order, plus $40 delivery charge)
If your city or town does not appear in the list or your location outlies the towns listed above, please call our office at 403-889-7844 to see if we can accomodate your request and please do NOT use the online system.
To book an item:
- Select your city from the list
- Choose the item you would like to book
- Choose 4, 8 or 12 hour party
- Add additional hours to any 4 or 8 hour party if you prefer
- Click on your date on the calender. WHITE BOXES ARE AVAILABLE DATES.
- A second window will appear to the right with available start times. PLEASE SCROLL TO THE BOTTOM RIGHT HAND CORNER, so that you are able to see the "Next" button for all available times for your date
- At this time you are able to login in (previous customers are able to use their existing login and password and new customers will create a new user name and password.)
Add-On Games can only be added through the office, please call, text or email your request for these items to be added on to your rental order.
Generators can only be added through the office, please call, text or email your request for these items to be added on to your rental order.
Reservations do not require a deposit and may be cancelled at any time without penalty.
Please read all emails as they do contain important information and will answer many of your questions.
Contact information: 403-889-7844 (text/phone) or firstname.lastname@example.org