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WE ARE OPEN FOR VIRTUAL & IN-PERSON FINANCIAL COACHING APPOINTMENTS!

 

Service Overview

Meet with a Financial Coach to receive the tools and support needed to take control of your finances. This can include credit counseling, budgeting, savings, accessing community resources, navigating a financial crisis or other financial goals & concerns. Appointments are scheduled for one hour.

Appointment Scheduling Process
  • Select your preferred language for the session.
  • Select the appointment service – choose between in-person or virtual Financial Coaching (if you’re a Foundation Communities resident, you can also choose emergency and utility assistance).
  • Select a Financial Coach - select a specific individual or choose no preference.
  • Select an office – for in-person, select North (located at 5900 Airport Blvd. 78752) or South (2900 S IH 35 Frontage Rd. 78704); for a virtual appointment, select Zoom or one of the phone options.
  • Select the date and time that work best for you.


Virtual Appointments
If you chose Zoom, you will receive a reminder email the day prior to your appointment containing the Zoom link for your session. If you chose phone, your Financial Coach will call at the date/time of the session.

 
In-Person Appointments
  • North Prosper Center location: 5900 Airport Blvd. Austin, TX 78752
  • South Prosper Center location: 2900 S IH35 Frontage Rd. Austin, TX 78704
  • Everyone is required to wear a mask in the building. Capacity inside the building is limited and you may be asked to wait outside or in your car.


Emergency & Utility Assistance
If you are a resident of a Foundation Communities property and want to apply for emergency assistance (for help with your rent or water bill) or utility assistance (for help with your Austin Energy bill), please choose FC Resident Emergency/Utility Assistance (in-person or virtual) from the service dropdown menu.If you are not a resident of a Foundation Communities property but want to apply for rental or utility assistance from another source (for example, through city or county programs), select Financial Coaching (in-person or virtual) from the service menu.


Questions
If you run into issues with scheduling or have questions about virtual Financial Coaching, please call our scheduling line at 737-717-4000. Prior to your appointment, please read our letter of agreement