Welcome to our online scheduling system

Appointment Locator
Select Fafsa Service


**IRS Data Retrieval Tool is unavailable until October 2017. All appointments are required to bring 2015 Income Tax Return for Parent (if student is dependent) and Student.**

 We offer appointments at Blountville, Kingsport (Kingsport Center for Higher Education) and Johnson City Campuses on certain dates. 



If you do not currently have an FSA ID, we strongly encourage you to go to www.fsaid.ed.gov to create your FSA ID before scheduling your appointment.

  • The FSA ID is required to sign your FAFSA.(this is not your pin created prior to May 10, 2015)
  • Once created, it can take three days before it is accessible on your FAFSA. (for video tutorial in creating an FSA ID https://www.youtube.com/watch?v=4tC7cGkQkwA )
  • Completing this step now will allow more time to focus on your FAFSA application during your appointment and can prevent rescheduling.

(Note: Please remember to bring your FSA ID information (username and password) with you for your appointment.  Also if you are a DEPENDENT student, your parent(s) must obtain an FSA ID as well).


To schedule an appointment for assistance with one of the following services, click the "Select FAFSA Service" box to the left. Be sure to select the appropriate choice for the location you prefer:

  • 2017-2018 FAFSA ASSISTANCE 
    • Select this service to complete a new 2017-18 FAFSA
    • (Note:  2017-18 FAFSA is for Fall 2017, Spring 2018 and Summer 2018 semesters.) 
    • Select this option if you have already submitted your FAFSA and need to make updates such as submitting correct tax information or your signature for your FAFSA to be complete.

**Cancellation/ Late Policy**

Please be courteous to others, if you are sick, need to cancel or reschedule, please call 423.354.5153 within (24) hours of your scheduled appointment to cancel or reschedule.  In order to serve others, appointments that are (30) minutes or more late will be rescheduled.