Appointment Locator
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NW 16/18 Support - Appointment Scheduler

Welcome to our online appointment system for ESRD Networks 16 and 18.  We offer several types of appointments at this time (all appointments in Pacific Time). Please see descriptions at left for further detail (afer selecting appointment type).   

  • One-on-one QIA Discussions (CVC QIA and/or Home QIA)
  • CMS-2744 Annual Facility Survey Assistance
  • General CROWNWeb Support

QIA (Quality Improvement Activity) Discussions

These are appointments held at the discretion of the Quality Improvement Department. Please book these if you have been contacted by the Network to discuss your Quality Improvement Activities.

CMS-2744 CROWNWeb Appointment

These are 30 minute appointments to speak directly with Network staff to assist with completing your CMS-2744 Annual Facility Survey. Please make sure you have completed all clean-up activities requested in Netework emails prior to scheduling an appointment. 

General CROWNWeb Appointment

You can book a 15 or 30 minute appointment to speak directly with Network data staff regarding CROWNWeb. At the time of the appointment, we will contact you at the phone number you provide. Please be logged in to CROWNWeb prior to your appointment.


Other Resources:

  • Network 16 website: | Network 18 website:
  • QualityNet Help Desk  1-866-288-8912 (CW Tech Support)
  • For questions or assistance with your corporate system or with batch submission, contact your corporate representative.