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Orange County

Seniors' Health Insurance Information Program

 Online Scheduling System


The Seniors’ Health Insurance Information Program (SHIIP) provides free, unbiased education and assistance with Medicare.  We can help you understand when and how to enroll, how to choose between the different Medicare options, and how to read your Medicare statements. 

Appointment Locator
Select Site
Select reason for visit


Welcome to our online scheduling system!

Please make a separate appointment for each individual that needs assistance. 

If you already have an account, please log-in in the upper right corner.

If you are new to our site, you can choose to create an account or schedule an appointment without creating an account. An account will allow you to view or reschedule your appointments and create new appointments without having to enter your client information a second time.

To get started, please use the drop down menus on the left. 

  1. Select an appointment location site.
  2. Select the primary reason for your visit. You'll have the oportunity to provide additional information about your needs as you complete the client information.
  3. In some locations, we may schedule concurrent appointments in two different offices.  Each office or "Room" has it's own appointment schedule.
  4. Select an appointment date from the calendar (available dates have a white background).
  5. Select an appointment time from the table that appears
  6. Provide client information and create an account if desired. (Leave log-in and password blank to continue without creating an account).

Please call 919-245-4274 for assistance or questions regarding your appointment.