2024 Open Enrollment
Open Enrollment will begin on Monday, October 23, 2023, and ends on Friday, November 10, 2023, for benefits effective January 1, 2024. During the enrollment period, you will have the opportunity to review the 2024 insurance plans, add or remove dependents, and elect, maintain or waive coverage.
We have partnered again with Employee Family Protection (EFP) to educate you on your insurance options and enroll you in those plans that best meet your needs for the upcoming plan year. An EFP benefits counselor will provide personal consultations to assist you with reviewing the insurance plan options and assisting in enrolling in the voluntary benefits offerings.
Co-browsing (screen share) is available again this year. Richmond Public Schools and EFP have created a solution to deliver a better experience. Employees can now navigate through the benefits along with the EFP Benefit Counselor. All you need is access to the internet via computer, tablet or cell phone when you call in for your appointment.
To utilize EFP's Benefit Service Center, which will be open Monday-Friday 7:00 a.m. to 7:00 p.m. Eastern Daylight Time (EDT), please call (844) 379-0069 at your scheduled appointment time, and a counselor will assist you.
To schedule an appointment:
- Select a date on the calendar on the left.
- Choose a time that is not grayed out on the right.
- Complete the registration process.
Once you complete the registration process, an e-mail confirmation will be sent to you. If you do not receive an e-mail within 24 hours, the process is incomplete, and you will need to try again.
On the day and time of your appointment, please call (844) 379-0069 to speak with a benefits counselor.
Thank you, and we look forward to speaking with you!