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Appointment Locator
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Returning Users please log in before making an appointment. 

New Users please start by making an appointment. You will be prompted to create a new account before finalizing.

To reset your password or for questions please call 515-256-5005.

Reminders:

  • Select the correct service to ensure the appropriate resource is reserved. 
  • Select badge training for all renewal appointments.
  • Fingerprint and badge renewal appointments require 2 forms of valid ID.

ID Verification Chart

COVID-19 Update:

  • Face masks are required for all appointments.
  • Only 4 people at a time are allowed in our waiting room. 
  • Please do not send individuals early for appointments. 
  • Individuals experiencing any fever, cough or other flu like symptoms should not attend appointments.