Certified Agents and Brokers are available at no cost to you, to help you identify the best plan for your needs and guide you through the enrollment process. They can assist with billing, claims, and appeals. They can act on your behalf.
Enrollment Counselors are available to you free of cost. They can help guide you through the enrollment process. Although they can’t recommend a specific plan to fit your needs like an Agent or Broker, Counselors can provide you with plan information as you make your decision.