Welcome to Nusenda!
Due to State of NM Department of Health guidelines on social distancing, in-person appointments are not currently available. Make an appointment to speak with a Financial Consultant by phone using the following steps:
1. Select the service desired from the drop-down menu on the left; if the service you are looking for is not listed, choose the option that best represents the reason for your phone appointment.
2. Select the branch location that you normally use; in the case of a safe deposit box entry, select the branch where your box is located.
3. Click on a date to see available time slots (days shaded in gray are not available).
4. When you click on a blank time slot, a short form will appear. Complete the form (name, phone number, email address) and click on the “Finalize Appointment” button to set up your phone appointment.
5. You will be shown an appointment confirmation which you can review or print. If you provided an email address, you will also receive a confirmation by email.
6. A Financial Consultant will call you at the phone number provided at the scheduled time.
Financial Consultant appointments are available Monday - Friday 8am - 6:30 pm (all branches) and Saturdays 8am -3:30 pm (select branches)
For further assistance, please contact the Call Center at 505-889-7755 or (800-347-2838 outside the Albuquerque area). Our Call Center is open Monday - Friday 7:30am - 7pm and Saturday 8am - 4pm
Services listed below can be conducted remotely and without an appointment:
BECOME A MEMBER: To become a new member of Nusenda Credit Union, visit nusenda.org and click "Become a Member".
MORTGAGE: To schedule an appointment with a Mortgage Services representative, call 505-855-5950 (800-347-2838 from outside Albuquerque area). You may also apply for a mortgage loan at nusenda.org and click "Apply for a Mortgage".
DOMESTIC WIRE TRANSFERS: To send a domestic wire transfer, please call 505-889-7755 (or 800-347-2838 from outside Albuquerque area).
NOTARY SERVICE: Not available at this time.
MEDALLION/SIGNATURE GUARANTEE: Not available at this time.