Appointment Locator
Select Tax Prep Site
Select service
Select date
Select times


Our Post Season Tax Site is open July 10th until October 17th at St. Matthews Christian Care Center
3720 Myrtle Ave N, Jacksonville, FL 32209
To Schedule an Appointment, call  904-649-0820 

 Mondays and Tuesdays Only 


Please check in 15 minutes prior to the appointment for the intake and interview process
Prior to arrival, complete, download and print the intake form. 13614-C Intake Form

Bring to appointment

·       Completed intake form – if you have downloaded it

·       Current photo IDs  (you and your spouse, if any)

·       Social Security cards for all persons on the return

·       All applicable tax documents, such as:

W2, 1099R, 1099SA, 1095A, Social Security

·         Any letter received from IRS, such as:

IP PIN after identity theft

·         IF direct deposit is desired
 Bring a check or printed letter from the bank with the routing and account number

Schedule C filers (self-employed) must have

·       Tallied summary of expenses

·       Mileage log entries

·       Documents supporting income received

Please note: If filing a joint return, both spouses must be present to sign and submit your return.

Other important information:

  • We are currently not performing any returns with Bitcoin or any form of Virtual Currency
  • If you feel comfortable preparing your own return, remains available 24/7 for self-filing simple returns at no cost. It provides phone, email and chat support for any questions you might have during the preparation process.
  • If you have already filed your tax return and are concerned about the status of your refund, please check the IRS Where’s My Refund webpage. After a return is transmitted and accepted, the tax site is unable to track your refund. 
  • If you are filing jointly with a spouse you do not need to create separate appointments. 
  • If you need to file for multiple years, do not create an appointment for each tax year. Specify in the notes or contact the site with which years. 
  • Any and all duplicate appointments will be removed. Failure to follow the procedure may cause you to lose your appointment. 
Click here for a listing of all RealSense Tax Site Locations during tax season along with operating hours and contact information. As we move toward 2024, this listing will be updated with new sites and operating hours as needed.