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Free tax preparation is available from January 18 to April 18, 2022 by appointment only in Austin and Round Rock.

Due to COVID-19, we will have limited capacity the first few weeks of tax season and will only be able to open 2 tax sites. We will open more locations and more appointments as Austin returns to Stage 3 of the COVID-19 risk-based guidelines. Thank you in advance for your patience.

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There are TWO TYPES of appointments:

In Person Tax Preparation

You will complete the entire tax preparation process at our tax site in 2-3 hours.

Drop-Off Tax Preparation

After a 30-45 minute in-person intake interview, you will leave. We will complete your tax return (usually within 1 week) and contact you to return to the tax site to review your completed tax return and discuss next steps.


Click here for more information about our Drop-Off Program.


To schedule an appointment, use the Appointment Locator to the left. Unable to find an available appointment? Join our waiting list to receive an update when new tax sites open and/or new appointments are added.


New tax sites opening soon! We will open new locations across Austin for tax preparation as Austin returns to Stage 3 or lower of Covid-19 guidelines.


Eligibility: Your annual income must be below our limits: 

  • $50,000 for a single filer
  • $75,000 for a household of 2-4 people
  • Add $5,000 for each additional person above 5 (eg, $80,000 for a household of 5)


You must bring to your appointment:

  • A photo ID for you (and your spouse if filing jointly)
  • Social security card or ITIN letter for you and your spouse and dependents, if any
  • All of your tax documents (Forms W-2, 1099, 1095-A, etc)
  • Banking information (routing and account numbers) for direct deposit

We will not be able to complete your appointment without all required documents.


All visitors to the Tax Help Program must wear a mask to prevent the spread of Covid.

If you wish to prepare your own tax return, we recommend using MyFreeTaxes.com.

If you have questions or need help scheduling an appointment, please call 211.