Welcome to Advanced Tele-Genetic Counseling
Welcome! We are glad you are here. AT-GC provides genetic counseling consultations via telemedicine. With focus on thorough and compassionate care, AT-GC's certified genetic counselors provide genetic counseling consultations through virtual connection and help patients and their providers understand and navigate the world of hereditary conditions and personalized genomics.
Genetic counseling consultations include in-depth discussions about your personal and family health histories and specific genetic risks, as well as information related to, and interpretation of, complex genetic testing results.
Scheduling your appointment
Ready to begin your genetic counseling journey? To submit an online appointment request for genetic counseling, please select a convenient date and time before telling us a little more about yourself and how to get in touch with you. Be sure to let us know what state or territory you reside in. If you reside outside of North America, please select "International" and let us know in the comments section where you live so that we can determine whether we will be able to provide services to you, as worldwide regulations differ by nation.
Upon submitting the appointment request, you will receive a confirmation email with information to accessing the secure AT-GC Client Portal. After completing the information requested through the portal, including intake and payment information (when applicable*), your genetic counselor will be in touch about how to virtually connect for your appointment. You will also receive instructions describing how you or your physician can securely share genetic testing results and/or clinic notes with the AT-GC team prior to your genetic counseling consultation.
What to expect
Your time is important to us, and so is thorough, compassionate care. AT-GC’s genetic counseling consultations are provided using secure telemedicine technology.
Appointments may take place from the comfort of your home or from your provider's office through HIPAA-compliant audiovisual interaction with the genetic counselor via smartphone, tablet, or computer.
Comprehensive genetic counseling includes both pre- and post-test genetic counseling. If you have genetic counseling results already available, post-test genetic counseling may be all that you need. Often, patients may need to see a genetic counselor to determine what, if any, genetic testing may be appropriate based on their personal and family history.
Pre-test (initial) genetic counseling
Pre-test genetic counseling includes an in-depth discussion about your family and personal health histories and any genetic risks, as well as information about whether genetic testing may be appropriate and the possible outcomes of testing. The genetic counselor reviews your personal and family genetic health histories, so please come prepared with as much information as possible about the conditions that seem to run in your family, such as the ages of onset and specific diagnoses of affected individuals and their relation to you. Your genetic counselor will use this information to help determine what genetic testing may be applicable for you and the benefits or perceived risks of testing, including implications of test results for yourself and family members. The genetic counselor may help coordinate testing on your behalf. If genetic testing is ordered, the genetic counselor will discuss your results in detail with you when the results are shared with AT-GC.
Post-test (results) genetic counseling
During the results genetic counseling appointment, the genetic counselor interprets the meaning of your genetic results and describes any known implications for your own health and/or the health of your family members. If recommendations for prevention or treatment are available, the genetic counselor will include these in the easy-to-read summary that is available for your records and to share with your healthcare team. Clinic notes from the genetic counseling session will continue be available to you through the secure AT-GC Client Portal, which include a summarization of your genetic discussions related to your personal and family genetic health history and your genetic testing results, as well as personalized recommendations related to your genetic findings.
Previous AT-GC patients may access the AT-GC Client Portal to view and manage genetic counseling records. You may log in to download and share these records with your local healthcare team. Your sharing of these records, along with any applicable results or management guidelines, helps to provide your healthcare team with important information about managing your genetic risks.
We'd love to hear from you! Should you need assistance with the scheduler or have questions, please email us or call us at 888-252-ATGC. The AT-GC Care Team Administrators are here to help.
We appreciate you and your decision to allow AT-GC's genetic counselors to support you during your genetic counseling journey. Thank you for providing us the opportunity to assist with your genetic counseling care. We are here for you, anytime and anywhere.
The world of genetic understanding is growing. Let's navigate it together.
*FOR PATIENTS OF INSTITUTIONALLY-CONTRACTED AT-GC PARTNER ORGANIZATIONS ONLY:
If your provider's office or the genetics company related to your care is an instiutionally-contracted partner with AT-GC, the genetic counseling cost may be covered by your referring institution -- please contact the organization that referred you to confirm your responsibility, if any. Payment will only be collected from you if you are the responsible for the genetic counseling fee. If your appointment is covered by the contracted partner group, you will not receive a bill from AT-GC. The organization referring you will inform you whether or not you are responsible for the cost of genetic counseling.
*FOR SELF-PAY PATIENTS ONLY:
Self-pay patients are responsible for covering the full amount for the genetic counseling appointment. The fee per genetic counseling consultation is $199 and will be collected via verified credit card or HSA payment through the AT-GC Client Portal preceeding your scheduled appointment time. If you need to cancel your appointment or cannot complete the required intake documentation, please contact us at least 24 business hours prior to the scheduled appointment time to prevent charge in full for the genetic counseling services.
AT-GC is currently out-of-network will all health insurance plans. We do not bill insurance at this time; however, it is possible that services may be reimbursable, as genetic counseling is a covered service under many commercial insurance plans. If you are the responsible party for your genetic counseling appointment, you may decide to request reimbursement directly by submitting a claim to the company providing your health insurance. We would be happy to provide you a receipt for services to assist with this process.
For self-pay individuals, AT-GC offers financial assistance via a reduction in fees for patients in need who meet certain criteria and who are able to provide the required supporting documentation. You may request a copy of AT-GC's Patient Assistance Application from our AT-GC Care Team Administrators. To see if you may qualify, please consult the POVERTY GUIDELINES FOR THE 48 CONTIGUOUS STATES AND THE DISTRICT OF COLUMBIA.