Welcome to Advanced Tele-Genetic Counseling
Welcome! We are glad you are here. AT-GC provides genetic counseling consultations via telemedicine. With focus on thorough and compassionate care, AT-GC's certified genetic counselors meet with patients through virtual connection and help patients and their providers understand and navigate the world of hereditary conditions and personalized genomics.
Genetic counseling consultations include in-depth discussions about your personal and family health histories and specific genetic risks, as well as information related to, and interpretation of, complex genetic testing results.
How to Schedule
Ready to begin your genetic counseling journey? To submit an online appointment request for genetic counseling, please select a convenient date and time before telling us a little more about yourself and how to get in touch with you. Be sure to let us know what state or territory you reside in. If you reside outside of North America, please select "International" and let us know in the comments section where you live so that we can determine whether we will be able to provide services to you, as worldwide regulations differ by nation.
Upon submitting the appointment request, you will receive a confirmation email with information to accessing the secure AT-GC Client Portal. After completing the information requested through the portal, including intake and payment information (when applicable*), your genetic counselor will be in touch about how to virtually connect for your appointment. You will also receive instructions describing how you or your physician can securely share previous genetic testing results and/or clinic notes with the AT-GC team prior to your genetic counseling consultation.
What to Expect
Your time is important to us, and so is thorough, compassionate care. AT-GC’s genetic counseling consultations are provided using secure telemedicine technology.
Appointments may take place from the comfort of your home or from your provider's office through HIPAA-compliant audiovisual interaction with the genetic counselor via smartphone, tablet, or computer.
Comprehensive genetic counseling includes both pre- and post-test genetic counseling. If you have genetic counseling results already available, post-test genetic counseling may be all that you need. Often, patients may need to see a genetic counselor to determine what, if any, genetic testing may be appropriate based on their personal and family history.
Genetic Counseling Explained
Pre-Test (Initial) Genetic Counseling
Pre-test genetic counseling an in-depth discussion about your family and personal health histories and any genetic risks, as well as information about whether genetic testing may be appropriate and the possible outcomes of testing. The genetic counselor reviews your personal and family genetic health histories, so please come prepared with as much information as possible about the conditions that seem to run in your family, such as the ages of onset and specific diagnoses of affected individuals and their relation to you. Your genetic counselor will use this information to help determine what genetic testing may be applicable for you and the benefits or perceived risks of testing, including implications of test results for yourself and family members. The genetic counselor may help coordinate testing on your behalf. If genetic testing is ordered, the genetic counselor will discuss your results in detail with you when the results are shared with AT-GC.
Post-Test (Results) Genetic Counseling
During the results genetic counseling appointment, the genetic counselor interprets the meaning of your genetic results and describes any known implications for your own health and/or the health of your family members. If recommendations for prevention or treatment are available, the genetic counselor will include these in the easy-to-read summary that is available for your records and to share with your healthcare team. Clinic notes from the genetic counseling session will continue be available to you through the secure AT-GC client portal, which include a summarization of your genetic discussions related to your personal and family genetic health history and your genetic testing results, as well as personalized recommendations related to your genetic findings. You may log in at any time to download and share these records with your local healthcare team. Your sharing of these records, along with any applicable results or management guidelines, helps to provide your healthcare team with important information about managing your genetic risks.
Common Reasons for Genetic Counseling
The reasons people seek genetic counseling are as varied as their genetics! Some of the most common reasons for seeking genetic counseling include, but are certainly not limited to:
- patients with possible or known genetic conditions in themselves or in the family
- pregnancy at age 35 or older
- female and male infertility, multiple miscarriages or stillbirths, or exposure to medications or other risk factors during pregnancy
- cancers that seem genetic in nature, such as those affecting several family members, and/or those that occur at younger-than-typical ages or similar types of cancers in the same side of the family
- exposures to medications that have a pharmacogenetic component
- family history of neurological conditions
- family history of cardiac concerns that may be genetic in nature
- family history of birth defects
- family history of intellectual differences
- family history of blood disorders
- other conditions affecting multiple relatives on the same side of the family
- patients seeking interpretation for existing genetic testing results
- patients that would simply like to know more about their own specific heritable risks based on their personal and family genetic health histories
I’m a previous AT-GC patient. How do I log in to the Client Portal?
Previous AT-GC patients may access the AT-GC Client Portal to view and manage genetic counseling records.
We'd love to hear from you! Should you need assistance with the scheduler or have questions, please email firstname.lastname@example.org or leave us a message at 888-252-ATGC. The AT-GC Care Team Administrators are here to help.
Where to Learn More
Interested in learning more about AT-GC or genetic counseling in general? You can visit us at any time via AT-GC Online. If you'd like more information about current genetic counseling topics, check out the AT-GC Blog and News for our latest updates.
We appreciate you and your decision to allow AT-GC's genetic counselors to support you during your genetic counseling journey. Thank you for providing us the opportunity to assist with your genetic counseling care. We are here for you, anytime and anywhere.
The world of genetic understanding is growing. Let's navigate it together.
*Payment for each genetic counseling consultation is required upfront prior to the appointment. The fee per genetic counseling appointment is $199 and will be collected via verified credit card or HSA payment through the AT-GC Client Portal prior to your scheduled appointment time. If your provider's office or the genetics company related to your care is a contracted partner with AT-GC, the cost to you may be covered by your referring institution -- please contact the provider or company that referred you to confirm your responsibility, if any. If you need to cancel your appointment or cannot complete the required intake documentation, please contact us at least 48 business hours prior to the scheduled appointment time to prevent charge in full for the genetic counseling services.
AT-GC is currently out-of-network will all health insurance plans. We do not bill insurance at this time and you (or the associated provider or company that referred you, if they are an institutionally-contracted partner with AT-GC and are covering the cost of your genetic counseling services) are responsible for covering the full amount of genetic counseling services prior to your appointment with AT-GC; however, it is possible that services may be reimbursable under your current plan, as genetic counseling is a covered service under many commercial insurance plans. If you are responsible party for your genetic counseling appointment, you may decide to request reimbursement for services directly by submitting a health insurance claim to the company providing your health insurance. We would be happy to provide you a receipt for services to assist with this process.
AT-GC offers financial assistance via a reduction in fees for patients in need who meet certain criteria and who are able to provide the required supporting documentation. You may request a copy of AT-GC's Patient Assistance Application from our AT-GC Care Team Administrators. To see if you may qualify, please consult the POVERTY GUIDELINES FOR THE 48 CONTIGUOUS STATES AND THE DISTRICT OF COLUMBIA.