Welcome to Advanced Tele-Genetic Counseling
Welcome! AT-GC's certified genetic counselors provide genetic counseling consultations and genetic testing coordination through telehealth.
Genetic counseling consultations include in-depth discussions about your genetic risk factors related to your personal and family health histories and information related to genetic testing.
Scheduling your appointment
Ready to begin your genetic counseling journey? Use the Appointment Locator to schedule a genetic counseling appointment.
After submitting your genetic counseling appointment request, you will receive a confirmation email within one business day containing login information to access the AT-GC Client Portal. From within the portal, you will complete intake, informed consent, and payment information (when applicable*). You will receive instructions about how to upload existing genetic testing results or other documentation and how to connect with the AT-GC genetic counselor at your appointment time.
What to expect
Your time is important to us, and so is thorough, compassionate care. AT-GC’s genetic counseling consultations are provided using secure telemedicine technology. Appointments take place via phone, tablet, or computer from the comfort of your home or from your provider's office. Want to know more? Review our Patient Guide and FAQs here.
We appreciate the opportunity for our genetic counseling team to support you during your genetic counseling journey. We are here for you, anytime and anywhere, and we'd love to hear from you. Should you need assistance with the scheduler or have additional questions, please email us. For more about genetic counseling and what to expect during your genetic counseling consultation, and to meet our genetic counseling team, visit our main website here.
Patients of AT-GC partner organizations
No cost: If your provider's office or the genetics company related to your care is an instiutional partner with AT-GC, the genetic counseling cost may be covered by your referring institution -- please contact the organization that referred you to confirm your responsibility, if any. Payment will only be collected from you if you are the responsible party for the genetic counseling fee. If your appointment is covered by the contracted partner group, you will not receive a bill from AT-GC and your insurance will not be billed. The organization referring you will inform you whether or not you are responsible for the cost of genetic counseling.
Fee per appointment: Self-pay patients are responsible for covering the full amount for the genetic counseling appointment. The fee per genetic counseling consultation is $119 and will be collected via verified credit card or HSA payment through the AT-GC Client Portal prior to or at the time of the appointment for all self-pay patients. To avoid cancellation of your appointment, you must provide verified payment information to AT-GC during the intake proocess in the Client Portal before meeting with the genetic counselor.
Out-of-network: AT-GC is currently out-of-network will all health insurance plans; however, our services may be reimbursable, as genetic counseling is a covered service under many commercial insurance plans. In order to provide complete billing services to AT-GC's patients, we provide two options for out-of-network insurance billing.
Out-of-network claims: Following your appointment, AT-GC can submit an out-of-netowrk claim on your behalf. If accepted, the insurance company will reimburse you directly at the rate allowable by your insurance carrier. At the present time, AT-GC does not accept Medicaid, Medicare, or Tricare (including managed plans).
Superbills: You may decide to request reimbursement directly by submitting a claim to the company providing your health insurance. We would be happy to provide you a superbill -- a detailed receipt of your genetic counseling session -- to assist with this process. You can use the information provided on the superbill to submit the claim to your insurance company's member website or portal to seek reimbursement.
Financial assistance program: It is our goal to help make genetic counseling more accessible to individuals who need it. AT-GC offers financial assistance via a reduction in fees for patients who meet certain criteria and who are able to provide the required supporting documentation. Following the appointment, patients meeting financial need may be reimbursed a portion of the fee per appointment cost if this need is documented and attested by the patient. You may request a copy of AT-GC's Patient Assistance Application by emailing our AT-GC Care Team Coordinators. To see if you may qualify, please consult the poverty guidelines updated periodically in the Federal Register by the U.S. Department of Health and Human Services under the authority of 42 U.S.C. 9902(2)