Frequently Asked Questions
Please see below for a list of common questions and answers regarding your Prestige Portrait Session.
What should I wear for my yearbook picture?
What should I bring/wear for my personal outfits?
What about glasses?
What about my appearance?
What does my sitting fee include?
What form of payment do you accept?
What can I expect at my photo session?
How long will my photo session last?
What if there is inclement weather on the day my environmental session is scheduled?
What should I bring with me to my environmental session?
How do I order my portraits?
How many proofs can I order from?
How long does it take to receive my order?
What does retouching include?
Will my proofs be returned with my order?
Will my proofs be retouched if I order them?
If I make my appointment online, can I reschedule it if necessary?
How long will my portraits be kept on file for me to order?
How will my registration information be used?
What should I wear for my yearbook picture?
If your school requires tux/drape:
We provide the tux/drape here at our studio. Ladies may want to wear and/or bring a tank top to wear under the drape. Gentlemen may want to wear and/or bring a white shirt to wear under the tux. Note: your school may require a casual pose or both a formal and a casual pose. Please check the yearbook requirements for your school.
What should I bring and/or wear for my personal outfits?
- Long sleeves and solid colors (to keep the focus on you).
- Casual and Formal outfits.
- Matching shoes and socks (for full-length poses)
- Letter jackets, uniforms, class ring, pets and props that reflect who you are and how you like to spend your free time.
- Several extra outfits (while you may not wear every outfit, it is good to have several on hand).
- Make-up and hair supplies (for touch-ups only), and any accessories.
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What about glasses?
If you wear glasses regularly, wear them during the photo shoot. However, glasses sometimes cause distortions, reflections, and elimination of detail in the eye area of your portraits. We will make every attempt to minimize the glare and reflection from your lenses.
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What about my appearance?
In preparation for your session:
- Check your outfits for wrinkles and place them in a garment bag.
- Do your nails (clear or neutral colors work best).
- Gentlemen, please shave as you normally would.
- Limit your exposure to the sun a few days before your photo session to avoid sunburns or tan lines.
- Avoid getting a new hairstyle or cut right before your session. Instead, select a comfortable style you know looks good.
- Make sure to get a good night's sleep.
- Do your hair and makeup before you arrive.
- Apply concealer and powder to minimize any blemishes and then stop worrying! Portrait retouching can eliminate small blemishes and under-eye circles on your final order.
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What does my sitting fee include?
Your sitting fee pays for time spent with your photographer(s) at your session.
Your sitting fee is not applied toward your portrait order.
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What form of payment do you accept?
We will accept cash, check, money order or credit card payment.
If paying by credit card, the card holder MUST be present.
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What can I expect at my photo session?
- Once you've checked in with the customer service representative at the front desk, you are ready to experience a portrait session that is ALL ABOUT YOU.
- You hold the complete attention of your photographer. We'll have posing and background ideas, but don't hesitate to ask questions or express what YOU WANT.
- Expect some poses to feel a little awkward, but TRUST YOUR PHOTOGRAPHER to know what looks great in a finished portrait.
- Most importantly, relax and HAVE FUN!
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How long will my photo session last?
The length of your photo session depends on the sitting option you choose (variety of outfit changes, portrait styles, poses, etc). Call Prestige Portraits at (919)377-0026 for more information.
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What happens if there is inclement weather on the day my outdoors session is scheduled?
If it appears that the weather is not going to be good for your outdoor session, we will be more than happy to reschedule that portion of your appointment.
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What should I bring with me to my outdoor session?
- Bring plenty of water! It's hot out there!
- Bring a friend! There isn't a vanity out there, and a friend is always good to brush your hair out of your eyes and help you get into your poses.
- Bring anything special you want to have in your photograph (ex. dog, horse, your car or or motorcycle).
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How do I order my portraits?
Ordering information will be returned to you with your proofs 2-3 weeks after your photo session.
You will have the option of ordering in person, over the phone, online, or by mail. If you have not received your proofs within 3 weeks of your photo session, please call 800-736-4775 for more information.
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How many proofs can I order from?
You may order from as many proofs as a package offers. If you are ordering individual portraits, the prices will be given for multiple poses or an extra pose charge will be added.When ordering from more proofs than a package offers, extra pose charges may be added.
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How long will it take to receive my order?
From the time Prestige Portraits receives your order, expect 3-6 weeks for delivery. Please plan accordingly.
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What does retouching include?
All portraits in your package order (excluding proof sets*) will be retouched to soften lines and eliminate facial blemishes at no additional charge. We will make every attempt to correct minor glass glare.
*Proofs are not retouched.
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Will my proofs be returned with my order?
Yes, proofs will be returned with your order.
You need only turn in the proof(s) you are ordering from, and those proofs will be returned with your portrait order.
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Will my proofs be retouched if I order them?
No. Proof sets are sold as is.
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If I make my appointment online, can I reschedule it if necessary?
- Yes. If you originally made your appointment online, you can log back in to reschedule your appointment up to 24 hours prior to your appointment time.
- Any cancellation, reschedule, or downgrade in session, made less than 24 hours in advance, is subject to a cancellation fee.*
- Please retain your registration and/or confirmation email.
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How long are my portraits kept on file?
Prestige Portraits will keep your digital negatives on file for one year after the date of your photo session.
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How will my registration information be used?
You can view our Privacy Policy here
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